PreSales Manager (MSP, IMS) || Hyderabad || 10+ Years ||

We are hiring PreSales Manager (IMS) who are ready to join (0-45 days).

PreSales Manager (MSP, IMS) || Hyderabad || 10+ Years ||

Work location: Hyderabad

Prefer candidates who can join in 0-45 days and open to relocate to Hyderabad post pandemic cool off.

Desired Experience: 10+ years, preferences for candidates with below experience

• Worked on large enterprise accounts (Above $5M annual recurring revenue / per account)
• Prior industry experience (any of the below):
• Worked on IMS (IT Infrastructure Management Services) & RIM (Remote Infrastructure Management) domain - NOC support services, maintenance services, data center, cloud, data, storage, unified communication, and collaboration
• Worked on MSS (Managed Security Services) domain.
• Worked on Cloud computing (Migrations and Management) for Azure, AWS, GCP & IBM Cloud platforms.
• Worked on PLM (Product lifecycle management)
• Worked on Application Management Services
• US & Europe market experience for IT support services including professional services.
• Worked on ITIL driven service offerings (Event management, incident management, change management, service transition, service desk).
• Exposure to agile and scrum practices
• Solutioning experience including people, process and technology
• Design overall service delivery model
• Leverage expertise in service delivery tools ITOM (OpsRamp, ScienceLogic, LogicMonitor, SolarWinds..), ITSM (ServiceNow, BMC), Backup, SIEM, Security tools
• Automation based service delivery AI, ML (Machine Learning), IaaC.
• Build competitive pricing models FTEs, Tools, Margins (Internal & Partner).
• Thorough understanding of IT Infrastructure & applications, monitoring, management and automation.

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